CHRISTOPHER E. WEILEMANN
cweilemann@gmail.com
2536 Sun Valley Road
Lisle, IL 60532
(630) 853-0498
Objective
To work in a team-oriented, virtual, agile organization, utilizing my extensive public sector cloud computing experience as well as my passion for customer service and success to develop and improve cloud and software architectures.
Skills
Cloud Computing
- Amazon Web Services — including Compute, Databases, Storage, Security, Networking, and Cost Management.
Certifications
- AWS Certified Solutions Architect — Professional.
Software Development
- Ruby, Ruby on Rails, Python, Shell, JavaScript, and various other languages and frameworks.
Internal Training and Development
- Hiring and HR manager, internal training facilitator, on-going mentorship of new and experienced employees.
Experience
Partner Solutions Architect
Chicago, IL
January 2020 — August 2023
- Ownership of technical engagements for public sector partners, including more than a dozen resellers and distributors and over 18 public sector independent software vendors and system integrators.
- Defined and refined architectures for public sector partners and customers, assisted with partner RFPs, and led technical enablement through regular trainings, meetings, and webinars.
- Acted as the Amazon Web Services trusted advisor for public sector partners and customers, creating internal requests for new services and new features for existing services, escalating priority support requests from partners and customers, and engaging specialists to assist partners and customers for unique and complex requests.
Chief Technology Officer
Chicago, IL / Los Angeles, CA
May 2017 — January 2020
- Fully responsible for Development and Data Science consisting of more than 15 developers and data scientists.
- Implemented changes to CloudSight’s cloud environment resulting in reduction in usage and cost by more than 75%.
- Managed product development for CloudSight’s iOS and Android applications, CamFind and TapTapSee.
Senior Infrastructure Engineer
Chicago, IL / Los Angeles, CA
July 2016 — May 2017
- Lead Software Developer for internal and external applications.
- Led all maintenance of CloudSight’s cloud environments and colocation hardware.
- Developed new APIs, microservices, and corresponding documentation, test coverage, and customer training.
- Implemented cloud infrastructure changes reducing usage by more than 50% and after-hours emergencies by more than 95%.
Web Developer
HS2 Solutions, Inc.
Chicago, IL
September 2013 — July 2016
- Lead Ruby on Rails developer for various clients.
- Redesigned all customer communication notifications while working directly with multiple client representatives.
- Mentored a client developer in Ruby on Rails including best practices and coding styles.
- Assisted in implementing cloud infrastructure and billing changes reducing costs by more than 30%.
Head of Product Development
Golden Reviews, LLC.
Chicago, IL
April 2013 — September 2013
- Ownership of development, infrastructure, and operations for goldenreviews.com.
- Transitioned infrastructure from Heroku to AWS resulting in a cost savings of more than 30%.
- Regularly assisted in onboarding customers on the goldenreviews.com platform.
Lead Software Developer / Team Lead
The TriZetto Group, Inc.
Naperville, IL
September 2012 — April 2013
- Led a team of software developers, product owners, and quality assurance engineers working on multiple applications.
- Presented team-wide updates to the entire division regarding team progress, enhancements, and bug fixes.
Engineering Manager
Groupon, Inc
Chicago, IL
September 2010 — September 2012
- Led a rotating team of web engineers providing application support and development of new internal features.
- Assisted in the creation of a “customer support triage” team reducing trouble ticket volume by greater than 90% and off-hours emergencies by greater than 75%.
- Responsible for internal application support for Groupon Customer Service team including interaction with Groupon CSRs.
- Implemented and directly responsible for 24x7x365 support for groupon.com and related services including after-hours interaction with executives, sales, marketing, editorial, and customer support staff members.
- Regular communication with end-users regarding their experience on groupon.com including assisting in helping make and complete purchases using the platform.
Manager, Interactive Operations
Tribune Technology, Tribune Company
Chicago, IL
April 2009 — September 2010
- Led a team of 10 web developers providing Tribune-operated online media front-end support.
- Primary contact for over 10 national newspapers and over 100 broadcasting affiliates, working directly with executives at media outlet to resolve technical issues.
- Responsible for 24x7x365 support for all Tribune-operated online media including after-hours interaction with executives, sales, marketing, editorial, and customer support staff members.
- Hired and trained new employees on the custom platform which runs Tribune-operated online media.
Technical Producer / Team Lead, Interactive Operations
Tribune Technology, Tribune Company
Chicago, IL
August 2007 — April 2009
- Front-end web developer for all Tribune-operated online media.
- Primary point of contact for Tribune-operated newspapers in the state of New York including regular communication with online editors and local producers for various newspapers and radio stations.
- Lead developer for the Tribune Company’s first mobile-friendly website, featuring chicagotribune.com on iOS.
Systems Analyst
Deloitte Consulting LLP, Deloitte Touche Tohmatsu
Chicago, IL
July 2006 — August 2007
- Managed a team of developers implementing Java/JSP applications for the State of Wisconsin’s online benefits system.
- Implemented the complete redesign of client notifications using Document Science xPression Suite including presenting sample redesigned notifications to a steering committee of officials and the Lieutenant Governor for the State of Wisconsin.
- Led communications for local office projects and events including campus recruiting and interviewing.
Education
Indiana University
College of Arts and Sciences
Bloomington, IN
- Bachelor of Science with Distinction and Honors in Computer Science, minor in Mathematics.
- Team Lead for the Residential University I.T. Services, involving daily interaction with students.
Activities & Accomplishments
- Amateur Radio Operator and Volunteer Examiner, Extra Class. — Licensed May 2006.
- Head of Technology, Grace United Methodist Church. October 2015 — present.
- Co-Leader, Portico Collective, Grace United Methodist Church. August 2018 — present.
- Baseball Coach, Lisle Baseball-Softball League (2018 — present) and Naperville North High School (2003-2006, 2023 — present).