Objective
Searching for a challenging opportunity for growth with a team-oriented organization that will utilize my demonstrated leadership and management skills, in addition to my expertise in large-scale web development and passion for customer service.
Skills
Programming Languages
- Extensive knowledge of Java, Ruby, Ruby on Rails, JSP, SQL, CSS, XML, Shell Scripting.
- Knowledge of C/C++, JavaScript, AJAX, Perl, PHP, ColdFusion.
Operating Platforms & Software Applications
- Windows (XP, Vista, 7), Mac OS X, UNIX, Linux.
- Proven history of front-end user experience troubleshooting specifically for IE (6, 7, 8), Firefox, Safari.
- Extensive knowledge of Microsoft applications, Atlassian, Omniture, various open source applications.
Supplementary Skills
- Web design on worldwide scale, including mobile devices and search engine optimization (SEO).
- Hardware installation, maintenance, and troubleshooting, specifically networking and open source machines.
- Electronics design, construction, and troubleshooting, specifically radio receivers and transceivers.
Related Experience
Manager, Engineering Support
Groupon, Inc
Chicago, IL
September 2010 — present
- Fully responsible for a rotating team of web engineers providing application support and new internal features.
- Established procedures for Tier II, 24×7 support for Groupon.com.
Manager, Interactive Operations
Tribune Technology, Tribune Company
Chicago, IL
April 2009 — September 2010
- Fully responsible for a team of 10 web developers providing Tribune-operated online media front-end support.
- Established procedures for Tier II, 24×7 support for Tribune-operated online media.
- Continued to provide training and documentation for Tribune Interactive Market Relations and Tier I support.
Development Team Lead, Interactive Operations
Tribune Technology, Tribune Company
Chicago, IL
September 2008 — May 2009
- Led a team of 5 web developers on project initiatives and worked directly with management to achieve goals.
- Implemented and supported mission critical issues for all Tribune-operated online media, including front-end advertisements, Search Engine Optimization (SEO), site performance, and data center migrations.
Technical Producer, Operations
Tribune Interactive, Tribune Company
Chicago, IL
August 2007 — September 2008
- Developed new template designs, re-designs, and enhancements for Tribune-operated online and mobile media.
- Interacted daily with online content producers and editors in local markets across the country.
Business Technology Analyst
Deloitte Consulting LLP, Deloitte & Touche
Chicago, IL
July 2006 — August 2007
- Managed a team of developers implementing a Java/JSP application for the State of Wisconsin benefits system.
- Led communications for local office projects and events including campus recruiting and interviewing.
Education
Indiana University
College of Arts and Sciences
- Bachelor of Science with Distinction and Honors in Computer Science, minor in Mathematics.
- Cumulative GPA: 3.6/4.0
Activities & Accomplishments
- Assistant coach — Naperville North High School baseball. — Summers 2004-2006.
- Amateur Radio Operator and Volunteer Examiner, Extra Class. — Licensed May 2006.
- Volunteer staff with Naperville Operation Snowball program.